Technical Service and Spare Parts
With a global network of over 1,000 certified service technicians and trusted partners, SteelcoBelimed delivers fast, reliable, and locally available technical support to ensure uninterrupted performance of your critical equipment.
Our teams are strategically positioned across key regions, offering deep expertise in the operational requirements of hospitals and research laboratories. Whether it’s routine maintenance, emergency service, or performance optimization, we respond with precision and speed.
Prevention is Better than Cure
Our tailored service plans ensure maximum equipment uptime through customized preventive maintenance based on machine usage. Whether you rely on in-house technicians or our expert team, the plans include scheduled preventative maintenance visits, necessary repairs, and parts. Optional enhancements like chamber cleaning and water quality monitoring help optimize performance and control costs—keeping your operations running smoothly and efficiently.
We offer three flexible service and maintenance plans to help keep our customer’s equipment running.
Eco
Designed for machines with low-to-medium utilization. This plan provides labor and basic preventative maintenance visits. Parts and additional services are charged separately on a per-visit basis. This plan is best suited for customers who require occasional expert support for their in-house service and maintenance staff.
Standard
Ideal for machines with medium-to-high utilization. This plan provides preventative maintenance according to actual machine usage cycles) in compliance with International guidelines. Additional services are charged separately on a per-visit basis. This plan is best suited for customers who require high reliability of their machines and backup support when needed.
Premium
Recommended for machines with high utilization, where equipment downtime affecting the facility must be avoided. This plan provides a cycle-based, tailored schedule of preventative maintenance visits, labor, parts, and repairs. It is best suited for facilities with critical uptime requirements and those needing to plan and budget operating costs.
Certified Technical Training
Our comprehensive technical training equips your team with the knowledge and skills needed to maintain and service equipment effectively.
Combining classroom instruction with hands-on practice, the training covers system operation, preventive maintenance, troubleshooting, and repairs. Small class sizes promote active participation and personalized guidance.
Upon completion, participants receive certification – enhancing your team’s capabilities, reducing downtime, and ensuring optimal equipment performance.
Total Cost of Ownership (TCO)
Our TCO contracts offer a multi-year, fixed-cost service solution that ensures budget stability and long-term value. By locking in rates and minimizing exposure to rising costs, these contracts provide clear financial planning.
Ideal for extending the life of your equipment, these all-inclusive packages reduce operating costs, protect investments, and support sustainability goals over the entire equipment lifecycle.
Digitalization in Service Operations
Our digital solutions provide access to real-time equipment data, helping service teams monitor performance and identify potential issues early. With clear dashboards and automated alerts, maintenance becomes more proactive and efficient. These tools support better planning, reduce unexpected downtime, and simplify compliance.
By integrating digital workflows into service routines, facilities can improve reliability and make more informed decisions based on actual usage and performance trends.
Validation and Requalification
Reprocessing must ensure that medical devices do not pose a risk to human health during subsequent use. Achieving this requires consistent, verifiable evidence that all reprocessing steps have been carried out using suitable, validated processes.
We support you in reliably meeting these legal due diligence requirements. We operate in accordance with the latest guidelines and directives, offering tailored validation and requalification solutions to ensure compliance and patient safety—every time.
