SteelcoBelimed promotes the culture of correctness and legality, committing itself to maintaining high ethical standards. As part of the Miele Group, everyone at SteelcoBelimed may report any incorrect behavior through the Ombudsman.
The Group’s Italian companies also adopted a reporting system compliant with Italian Legislative Decree no. 24/2023.
Please click on the links below to access the right SteelcoBelimed whistleblowing tool:
What is it?
My Whistleblowing is a tool that allows everyone to report – even anonymously – any violations through a platform external to the company and independent, which guarantees the confidentiality of the whistleblower.
Who can report?
Access to My Whistleblowing is guaranteed to all employees and stakeholders identified by Legislative Decree no. 24/2023 (see art. 3).
What to report?
Any crime or offence as well as any serious violation of the Ethical Code or the Model of Organization, Management and Control adopted by the company, even if it is just a suspicion (see Italian Legislative Decree no. 231/2001 and Annex 1 of the Italian Legislative Decree. n. 24/2023). The report must contain precise factual elements to enable the managers of the report to effectively direct the investigations and facilitate the understanding and management of the report.
What not to report?
My Whistleblowing is not a helpdesk or a complaint tool. The platform cannot be used for reports relating to personal circumstances, except in the case of discrimination or harassment.
Can I anonimously report?
Identifying yourself is not mandatory, in fact it is expected that reports can be made anonymously. However, identification simplifies the investigation process and facilitates the management of the report.
Will the report be handled confidentially?
Confidentiality is guaranteed through specific protocols and encryption tools for the protection of the provided personal data and information. The identity of the reporter is never revealed without his/her consent, except when required by current legislation (e.g. if requested by the Judicial Authority in the context of criminal proceedings).
Who will handle the reports?
The reports will be managed by the company’s Supervisory Body. Only reports that concern members of the Supervisory Body will be addressed and managed by the Quality Director of SteelcoBelimed Italian companies. The managers of the report are bound by stringent confidentiality agreements.
Can the whistleblower suffer consequences?
Anyone who makes a report in good faith will not suffer consequences, even if the report turns out to be unfounded. Disciplinary actions may be taken against those who report in bad faith, for the sole purpose of harassing or discrediting.
If the e-mail address used for the report contains my name and surname (e.g. john.smith@abc.com), how is my confidentiality guaranteed?
Communication between the reporting party and the report manager will take place exclusively via the platform. Therefore, one’s email address will not be visible to the report manager. However, it is advisable to register with a personal email address different from the company one, accessible at any time and regardless of the working relationship, in order to view the platform’s notifications.