SmartHub Orbit

With SmartHub Orbit, batch documentation is digitally archived and seamlessly accessible, including batch documents that can be easily viewed or exported as CSV or PDF files. Moreover, the Service History offers a clear view into your ongoing and previous service requests, including easy access to all relevant documents.

SmartHub Orbit offers troubleshooting videos that help CSSD staff resolve frequent, common errors in real time. When a message appears on a machine, SmartHub Orbit displays the error code, info text and, depending on the error, also a troubleshooting video. This step-by-step guidance helps you to confidently resolve the error message on the machine. Empower your staff to rectify equipment issues as soon as possible, thus minimizing downtime.

SmartHub Orbit provides an overview of all CSSDs in a hospital chain, both inside and outside the hospital, thus saving time needlessly spent going to each CSSD separately. This multisite function offers CSSD managers the possibility of addressing possible bottlenecks as well as improving the workflow. Moreover, SmartHub Orbit can be accessed simultaneously by your entire staff.

SmartHub Orbit allows customers to access the correct machine manual in just two clicks. All machine information – including functions, options, and help – is now available directly in the operating instructions within SmartHub Orbit.

E-learning is an effective way to keep employees up to date and ensure they fully understand the machines they work with. Our e-learning materials, available in SmartHub Orbit, allow each employee to train at their own pace. Courses are interactive, engaging and designed to help you learn about our equipment regardless of skill level. Our curated learning paths are tied to your goals and make it easy to standardize the knowledge base across your organization.

An excellent overview is key to effectively embodying all the important elements of your work. SmartHub Orbit users have full insight into analytics data, including real-time sensor values displayed in an intuitive chart format for immediate clarity. Compare machine information, cleaning and sterilization cycles and more, while insightful diagrams reveal underutilization, thus empowering CSSD managers to optimize capacity.

SmartHub Orbit now includes an alarm history, enabling all machine alarms (active or resolved) to be mapped and listed. This organized alarm overview helps both CSSD managers and our Service better understand issues and take appropriate action. Each alarm includes a timestamp, batch number, and a linked troubleshooting video.

With SmartHub Orbit, you can carry your CSSD in your pocket—no matter where you are. This web application provides real-time insights into your machines and delivers alerts if any issues arise. It gives CSSD managers a comprehensive overview and control, ensuring that all cleaning and sterilization processes run smoothly and efficiently.